Lil Luxe Collection is not responsible for the storage of your purchased pattern/tutorials. Please DOWNLOAD and SAVE YOUR FILES upon receipt. We suggest using the "Save to Dropbox" button on the download page.
If you have LOST your patterns please fill out the following form. Please note that files that are emailed directly to you, do not go through the "purchase process" via checkout page and will therefore not show up in your account purchases.
Please allow 24-48 hours to receive and process your request. Requests sent in the evenings or weekends may take longer.
MAKE SURE TO SEARCH YOUR FILES BEFORE SUBMITTING A REQUEST! AND PLEASE REMEMBER PATTERNS WILL NOT BE "STORED" FOR YOU IN YOUR ACCOUNT. DOWNLOAD AND SAVE TO YOUR OWN COMPUTER!!